Search Results - subject:"ICT-enabled service"

An investigation of trust in e-banking : Evidence from Taiwan and New Zealand empirical studies

Yu, Chian-Son; Asgarkhani, Mehdi - In: Management Research Review 38 (2015) 12, pp. 1267-1284

Purpose – The purpose of this paper is to understand the connection among trust’s antecedents, dimensions and consequences in the context of e-banking. Design/methodology/approach – A survey of 510 and 122 respondents in Taiwan and New Zealand (NZ), respectively, was conducted. Findings...

Persistent link: https://www.econbiz.de/10014952779

An investigation of trust in e-banking : evidence from Taiwan and New Zealand empirical studies

Yu, Chian-Son; Asgarkhani, Mehdi - In: Management research review 38 (2015) 12, pp. 1267-1284

Persistent link: https://www.econbiz.de/10011448169

Integrating Kano model with strategic experiential modules in developing ICT‐enabled services : An empirical study

Yu, Hueiju; Ko, Hsien‐Tang - In: Management Decision 50 (2012) 1, pp. 7-20

implications – Under the competitive situations that most of the ICT‐enabled service providers provide similar products and …

Persistent link: https://www.econbiz.de/10014933212