The process of action learning‐based training of managers in the field staff of the UK division of the Prudential Assurance Company is described, covering its introduction, acceptance and subsequent evolution. The programme undertaken is assessed, including examples of success and failure. The...

The strategic issues for financial services marketing based on findings from surveys carried out by Arthur Andersen in the United States, among leading organisations providing financial services are discussed. The forces driving change in banking, insurance and securities, likely future trends...

The necessity of engineering plant inspection by experienced independent engineers is vital if costly and dangerous accidents are to be avoided; management deferring action, and failing to keep pace with new engineering developments, are also contributory factors to general lack of safety. National...