Search Results - subject:"INTEGRATION STRATEGY"

Effect of service integration strategy on industrial firm performance

Kwak, Kiho; Kim, Wonjoon - In: Journal of Service Management 27 (2016) 3, pp. 391-430

Purpose – The purpose of this paper is to examine the relationship between service integration and manufacturing firms’ profitability and to identify profitable services. Design/methodology/approach – The study examines the service integration data of 202 firms in the machinery and...

Persistent link: https://www.econbiz.de/10014894550

Return, reliability and risk as a proactive set of concepts in developing an efficient integration strategy of companies

Rutkauskas, Aleksandras Vytautas; Ostapenko, Aleksandr - In: Journal of business economics and management 17 (2016) 2, pp. 201-214

Persistent link: https://www.econbiz.de/10011516878

Effect of service integration strategy on industrial firm performance

Kwak, Kiho; Kim, Wonjoon - In: Journal of service management 27 (2016) 3, pp. 391-430

Persistent link: https://www.econbiz.de/10011583601

The Value of Partial Resource Pooling: Should a Service Network Be Integrated or Product-Focused?

Bar{\i}\c{s} Ata; Mieghem, Jan A. Van - In: Management Science 55 (2009) 1, pp. 115-131

We investigate how dynamic resource substitution in service systems impacts capacity requirements and responsiveness. Inspired by the contrasting network strategies of FedEx and United Parcel Service (UPS), we study when two service classes (e.g., express or regular) should be served by...

Persistent link: https://www.econbiz.de/10009197964

FROM KNOWLEDGE TO WISDOM: ON BEING INFORMED AND KNOWLEDGEABLE, BECOMING WISE AND ETHICAL

ZELENY, MILAN - In: International Journal of Information Technology & … 05 (2006) 04, pp. 751-762

In this paper from the Xiangshang Forum 2006, we propose the Wisdom project, an international network initiative on developing the next generation of management and entrepreneurial systems based on knowledge and wisdom rather than data and information. This is a major challenge especially for...

Persistent link: https://www.econbiz.de/10004971642

Channel integration: an organisational perspective

Osterlund, Daniel; Wikstrom, Solveig; Yakhlef, Ali - In: International Journal of Financial Services Management 1 (2005) 1, pp. 26-40

Developing a channel integration strategy has become a central concern for researchers and practitioners alike. Such … strategy. Implications of this organisational approach to channel integration strategy are briefly discussed. …, integrative mechanisms we draw on case study material derived from a retail bank's implementation of a channel integration …

Persistent link: https://www.econbiz.de/10005225808

Channel integration: an organisational perspective

Osterlund, Daniel; Wikstrom, Solveig; Yakhlef, Ali - In: International Journal of Financial Services Management 1 (2005) 1, pp. 26-40

Persistent link: https://www.econbiz.de/10008580407