Implicit in the promise of virtual banks is the mission of promoting financial inclusion in Hong Kong, through offering increased accessibility and brand-new customer experiences through the internet which are said to be easier, more personalised and customer-centered. Nevertheless, while...

Today, banking industry has shifted from the traditional system and branchless mood to digital. In the latest e-banking system, mobile banking has opened a new window for both, customers and the service providers. The objective of this research project was to analyze the influence of mobile...

One of the main trends in the development of the financial sector around the world is digitalization. The purpose of this study is to analyze the interdependence between the level of digitalization and the key performance indicators of commercial banks, as well as the prospects for further...

As Fintech has grown exponentially in recent years, several researchers have examined how information technology is applied in the financial services sector, with a focus on the extended practice of its application. However, fewer studies have investigated the factors influencing the acceptance...

This paper discusses first the role of mobile money accounts to enhance financial inclusion towards vulnerable groups in developing countries in the light of recent empirical evidence. Second, we explore the role of regulation to address risks to consumers and the financial system arising from...

The explosive growth of information technology has encouraged organizations to use new technologies in all areas. These changes are also visible in the banking industry. In this situation, customers have used both electronic and traditional services, and each has its own features. According to...

This study aims at investigating the determinants of digital banking adoption in the Kingdom of Saudi Arabia using the Technology Acceptance Model (TAM). The study is based on data from the 2017 Global Financial Inclusion Survey covering 1009 respondents, which has been analysed using simple...