The Indian Telecommunications network is the third largest in the world and the second largest among the emerging economies of Asia. The telecom sector has been one of the fastest growing sectors in the Indian economy in the past 4 years. This has been witnessed due to strong competition that...

Objective - The global industry is transforming into a digital world, evidenced by digital transformation performed by almost all of the industry sectors. One of the digital drivers is the support of connectivity provided by the telecommunication industry. The increasing mobile subscribers,...

This research study, the impact of quality service and customer satisfaction on consumer purchasing decisions in Zimbabwe telecommunications industry was conducted because telecommunication organizations are having low sales and they are losing customers to their competitors. The purpose of this...

In advent of internationalization of telecommunication sector across the world, quality of services offered has become the means of differentiation to achieve success. Service providers in the telecom business are adapted new technologies to outperform their competitors. CRM is of more emphasis...

The law upon the subject of stamps is altogether a matter positive juris. It involves nothing or principle or reason but depends on altogether upon the language of the legislature. This will lead us to look at key sections of the Stamp Duties Act on assessment and collection.Why this examination...

Indian telecom industry was disrupted with the entry of Reliance Jio in the year 2016. It introduced low cost call and data resulted in extreme competition amongst the existing players in the market. In the disruption situation, the competitors tried to offer services at low prices in order to...

This paper aims to determine the nature of the relationship between the dimensions of the Customer Relationship Management (Interactive communication, the service provided, and dealing with complaints) and the customer behavior (satisfaction and repurchasing).The descriptive and analytical...