The net neutrality provisions in Regulation 2015/2120 aim to protect end-users and guarantee the continued functioning of the internet ecosystem as an engine for innovation. This study provides a facts-based overview and analysis regarding the implementation and effectiveness of the Regulation...

Collaborative standardization, an efficient and inclusive form of organised innovation under the auspices of standard setting organisations (SSOs), has demonstrated significant technological achievements in the field of wireless telecommunications. At the core of collaborative standardization is...

In the recent years, there has been an emergence of a new entity called the Distribution Sales Executive (DSE) in the telecom industry in India. A DSE is a ‘sales executive’ attached to the distributor. This leads to ambiguity in role ownership, guidance and regulations which in turn leads...

Djibouti is very well placed, as a landing site of undersea fiber optic cables, to benefit from the digital economy. However, the prevalence of a single national telecom operator in the country has stifled service delivery and innovation in the telecom sector. Mobile broadband coverage and...

Purpose: This study aims to find out how to increase the competitive advantage of a company through the development of digital innovation that utilizes company resources optimally to improve business performance. Namely, the aim is to examine the effect of company resources on digital innovation...

Botswana Telecommunication Corporation rebranded to BTCL. The rebranding exercise entailed name change, corporate colour and logo. In this study, academic knowledge is enhanced with the help of a case study. As a result, this study suggests a new definition for corporate re-branding and presents...

This study investigated the determinants of brand switching behaviour in mobile telecommunicationindustry in South-South zone of Nigeria. In this study, network coverage, sales promotional activities, price, service quality, customer service and switching cost were employed as the explanatory...