Dewan, Rajiv; Freimer, Marshall; Seidmann, Abraham - In: Management Science 46 (2000) 4, pp. 483-495
Internet service providers find themselves in a relationship that is simultaneously cooperative and competitive. We find that …, the technology impact on Internet service provider profits is nonmonotonic: Their profits may increase or decrease as a … should benefit from having some free content available at the Internet service providers' sites to induce more customers to …