The generic IS-success constructs first identified by DeLone and McLean (1992) continue to be widely employed in research. Yet, recent work by Petter et al (2007) has cast doubt on the validity of many mainstream constructs employed in IS research over the past 3 decades; critiquing the almost...

Despite the optimistic motives, many Enterprise Systems projects have reported nil or detrimental impacts. Understanding the dimensionality of ES success, the theoretical considerations and the development of a standardized instrument to gauge the level of success are critical in ES evaluations....