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Search: subject:"IT-mediated service content functions"
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Management information systems : mis quarterly
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IT-mediated customer service content and delivery in electronic governments : an empirical service quality
Tan, Chee-Wee
;
Benbasat, Izak
;
Cenfetelli, Ronald T.
- In:
Management information systems : mis quarterly
37
(
2013
)
1
,
pp. 77-109
Persistent link: https://www.econbiz.de/10009726254
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