Groß, Steven; Grisold, Thomas; Mendling, Jan; Haase, … - In: Information Systems and e-Business Management 22 (2024) 3, pp. 527-555
to redesign is idea generation. It has been argued that the choice of technique influences redesign outcomes, but … empirical evidence is largely missing. In this paper, we examine the role of idea generation in business process redesign by …