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Search: subject:"Impact asymmetry analysis"
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Customer satisfaction
9
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Impact-asymmetry analysis
5
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3
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impact-asymmetry analysis
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impact asymmetry analysis
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Back, Ki-Joon
3
Mikulić, Josip
3
Krešić, Damir
2
Lai, Ivan K. W.
2
Lee, Minwoo
2
Baković, Tomislav
1
Boley, Bynum
1
Bowen, John T.
1
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DeFranco, Agnes
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International journal of hospitality management
3
Journal of hospitality & tourism research : JHTR ; the professional journal of the Council on Hotel, Restaurant, and Institutional Education
2
Journal of travel and tourism marketing
2
Tourism management : research, policies, practice
2
The Cornell hospitality quarterly
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Total quality management & business excellence : an official journal of the European Society for Organisational Excellence
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ECONIS (ZBW)
12
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1
Is hotel technology a double-edged sword on customer experience? : a mixed-method approach using big data
Park, Hyekyung
;
Lee, Minwoo
;
Back, Ki-Joon
;
DeFranco, Agnes
- In:
Journal of hospitality & tourism research : JHTR ; the …
48
(
2024
)
5
,
pp. 881-894
Persistent link: https://www.econbiz.de/10014633779
Saved in:
2
Dynamics in the asymmetric effects of job attributes on employee satisfaction : a mixed-method approach using big data
Li, Zhuo
;
Stamolampros, Panagiotis
;
Xuefeng, Zhao
- In:
Tourism management : research, policies, practice
105
(
2024
),
pp. 1-17
Persistent link: https://www.econbiz.de/10015073116
Saved in:
3
Service quality assessments of cultural heritage sites by residents and tourists : application of four complementary ipa techniques
Karimi, Azadeh
;
Boley, Bynum
- In:
Tourism planning & development
20
(
2023
)
4
,
pp. 541-565
Persistent link: https://www.econbiz.de/10014319707
Saved in:
4
Exploring customers' luxury consumption in restaurants : a combined method of topic modeling and three-factor theory
Kwon, Wooseok
;
Lee, Minwoo
;
Bowen, John T.
- In:
The Cornell hospitality quarterly
63
(
2022
)
1
,
pp. 66-77
Persistent link: https://www.econbiz.de/10012800200
Saved in:
5
The factor structure of medical tourist satisfaction : exploring key drivers of choice, delight, and frustration
Mikulić, Josip
;
Krešić, Damir
;
Šerić, Maja
- In:
Journal of hospitality & tourism research : JHTR ; the …
45
(
2021
)
8
,
pp. 1489-1512
Persistent link: https://www.econbiz.de/10012624209
Saved in:
6
Exploring Airbnb service quality attributes and their asymmetric effects on customer satisfaction
Ju, Yongwook
;
Back, Ki-Joon
;
Choi, Youngjoon
;
Lee, Jin-soo
- In:
International journal of hospitality management
77
(
2019
),
pp. 342-352
Persistent link: https://www.econbiz.de/10011988629
Saved in:
7
Evaluating value co-creation activities in exhibitions : an
impact-asymmetry
analysis
Wong, Jose Weng Chou
;
Lai, Ivan K. W.
- In:
International journal of hospitality management
72
(
2018
),
pp. 118-131
Persistent link: https://www.econbiz.de/10011872738
Saved in:
8
Sources of satisfaction with luxury hotels for new, repeat, and frequent travelers : a PLS
impact-asymmetry
analysis
Lai, Ivan K. W.
;
Hitchcock, Michael
- In:
Tourism management : research, policies, practice
60
(
2017
),
pp. 107-129
Persistent link: https://www.econbiz.de/10011675961
Saved in:
9
Exploring drivers of student satisfaction and dissatisfactio : an assessment of impact-asymmetry and impact-range
Mikulić, Josip
;
Dužević, Ines
;
Baković, Tomislav
- In:
Total quality management & business excellence : an …
26
(
2015
)
11/12
,
pp. 1213-1225
Persistent link: https://www.econbiz.de/10011528225
Saved in:
10
Critical factors of the maritime yachting tourism experience : an
impact-asymmetry
analysis
of principal components
Mikulić, Josip
;
Krešić, Damir
;
Kožić, Ivan
- In:
Journal of travel and tourism marketing
32
(
2015
),
pp. 30-41
Persistent link: https://www.econbiz.de/10011416135
Saved in:
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