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Search: subject:"Impact range-performance analysis"
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Customer satisfaction
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International journal of hospitality management
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Exploring Airbnb service quality attributes and their asymmetric effects on customer satisfaction
Ju, Yongwook
;
Back, Ki-Joon
;
Choi, Youngjoon
;
Lee, Jin-soo
- In:
International journal of hospitality management
77
(
2019
),
pp. 342-352
Persistent link: https://www.econbiz.de/10011988629
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2
Determining the attributes of casino customer satisfaction : applying impact-range performance and asymmetry analyses
Back, Ki-Joon
;
Lee, Choong-Ki
- In:
Journal of travel and tourism marketing
32
(
2015
)
5/6
,
pp. 747-760
Persistent link: https://www.econbiz.de/10011387027
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3
Prioritizing convention quality attributes from the perspective of three-factor theory : the case of academic association convention
Lee, Jin-soon
;
Min, Chung-ki
- In:
International journal of hospitality management
35
(
2013
),
pp. 282-293
Persistent link: https://www.econbiz.de/10010225780
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