Information technology (IT) professionals have been depicted as good examples of in-flow individuals and teams. Accordingly, their workplace is acknowledged as ludic and relaxed, while also immersive and productive. The present study discusses evidence of actions effected by IT professionals to...

Purpose: To identify the skills that, in the processes of digitalization and Industry 4.0, contribute to improving the professional behaviours of the employees involved in these processes.Design/methodology/approach: For this purpose, a Delphi study was carried out, collecting the opinions of 38...

Modern information and communication technology (ICT), as a complex system of tools and systems, affects the individual and society as a whole. Its presence and application are not limited to the professional environment but are woven into all aspects of an individual's everyday reality. The key...

Purpose: The current research aimed to evaluate IT personnel proficiency levels at various management levels. This study aimed to learn how competency mapping is used to analyse the blend of skills among various people to create the most cohesive team and deliver higher-quality work....