Sun, Yuan; Gu, Chenyan; Zhou, Xinjie; Shang, Rong-An - In: Industrial Management & Data Systems 123 (2023) 9, pp. 2269-2293
requirements affect their group participation behaviors on the ESM. Design/methodology/approach Based on information processing … open professional groups. Originality/value This study builds on the literature on task characteristics, information … processing theory and employees' online group participation behavior, contributing to the research on ESM in the field of …