Goeke, Richard J.; Faley, Robert H.; Brandyberry, Alan A.; … - In: Information Resources Management Journal (IRMJ) 29 (2016) 2, pp. 59-80
As end-users work with increasingly complex technologies, it is important that these technologies be used to the fullest extent possible. Time is needed to learn how to use these new technologies and fit them to user tasks, but the fact that a user has gained experience does not mean that...
