Over the last years, significant academic progress has been made in the area of representational analyses that use ontology as a benchmark for evaluations and comparisons of modeling techniques. This paper proposes a research model to guide representational analysis projects, which extends...

Organizations invest substantial resources in Enterprise Systems (ES) expecting positive outcomes for the organization and its functions. Implementing an ES is a lengthy and costly undertaking, with general upheaval for many of the organizations. Many organizations therefore are seriously...

This paper investigates four salient characteristics of IS-success models that are largely ignored in prior literature. Using data gathered from 600 responses, this study establishes the importance of (1) completeness of the model dimensions and measures, (2) mutual exclusivity of the model...

The increased interest in a more disciplined approach for Business Process Management has motivated many organizations to make significant investments in process modelling initiatives. This, in turn, has triggered significant related research. One outcome of this development is the Business...

In this paper, we propose a unified framework for trust management that can cover a broad variety of trust mechanisms including reputations, credentials, local data and environment parameters. The proposed trust management framework leverages established standards and it covers a broad variety...

As process management projects have increased in size due to globalised and company-wide initiatives, a corresponding growth in the size of process modeling projects can be observed. Despite advances in languages, tools and methodologies, several aspects of these projects have been largely...

[Abstract]: With increasing interest by the software development community in software process improvement (SPI), it is vital that SPI programs are evaluated and the reports of lessons learned disseminated. This paper presents an evaluation of a program in which low-rigour, one-day SPI...

The determination of factors that influence success in small business information systems (IS) is of obvious importance to the individuals running those businesses and to the regional economies where the businesses are located. The first step in this process is to develop models of interacting...

Despite the optimistic motives, many Enterprise Systems projects have reported nil or detrimental impacts. Understanding the dimensionality of ES success, the theoretical considerations and the development of a standardized instrument to gauge the level of success are critical in ES evaluations....

[Abstract]: Agile methodologies such as Extreme Programming (XP) have emerged as a major thrust in the computer software development arena. Almost contemporaneously, an organisational theory highly aligned with the values of agile methodologies has mutated from the ‘restructuring’ paradigm....