The objectives of this study were to provide reliable and valid constructs of TQM and a measurement model in the context of Uganda's local governments (LGs) for evaluation of TQM implementation process. The paper used survey-based data from Uganda's LGs. Data were analysed through exploratory...

The objectives of this study were to provide reliable and valid constructs of TQM and a measurement model in the context of Uganda’s local governments (LGs) for evaluation of TQM implementation process. The paper used survey‐based data from Uganda’s LGs. Data were analysed through...

Each purchase decision is most likely to be a risky decision. Woodside and DeLozier (1976) proposed that consumer purchase-related behaviors correspond to the perceived level of risk in the purchase. Therefore, understanding consumer’s perceived purchase risk is paramount for marketers...