Bernardo, Merce; Casadesus, Marti; Karapetrovic, Stanislav - In: The TQM Journal 23 (2011) 6, pp. 659-672
Purpose – The purpose of this paper is to analyze the application and the level of integration of internal and external audits in organizations that are registered to multiple management system standards. Design/methodology/approach – Using descriptive analyses, this work examines the manner...