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  • Search: subject:"Intention to continue relationship"
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Year of publication
Subject
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Beziehungsmarketing 2 Consumer behaviour 2 Customer satisfaction 2 Intention to continue relationship 2 Konsumentenverhalten 2 Kundenzufriedenheit 2 Relationship marketing 2 Arbeitszufriedenheit 1 Bank 1 Bibliometrics 1 Bibliometrie 1 Confidence 1 Dienstleistungsqualität 1 Emotion 1 Empathy 1 India 1 Indien 1 Job satisfaction 1 PRISMA 1 Perceived value 1 Satisfaction 1 Service quality 1 Systematic literature review 1 Trust 1 Vertrauen 1
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CC license 1 Free 1 Undetermined 1
Type of publication
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Article 2
Type of publication (narrower categories)
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Article in journal 2 Aufsatz in Zeitschrift 2
Language
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English 2
Author
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Al Musadieq, Mochammad 1 Kumra, Rajeev 1 Kusumawati, Andriani 1 Sharma, Praveen Kumar 1 Tedja, Budiarto 1 Yulianto, Edy 1
Published in...
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Future business journal 1 Journal of financial services marketing 1
Source
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ECONIS (ZBW) 2
Showing 1 - 2 of 2
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Systematic literature review using PRISMA : exploring the influence of service quality and perceived value on satisfaction and intention to continue relationship
Tedja, Budiarto; Al Musadieq, Mochammad; Kusumawati, … - In: Future business journal 10 (2024) 1, pp. 1-9
This study aims to develop a systematic review of the influence of Service Quality and Perceived Value on Satisfaction and Intention to Continue the Relationship from an international and empirical perspective. The Preferred Reporting Items for Systematic Reviews and Meta-analyzes (PRISMA) is...
Persistent link: https://www.econbiz.de/10015411096
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Mediating role of trust in the impact of perceived empathy and customer orientation on intention to continue relationship in Indian banks
Kumra, Rajeev; Sharma, Praveen Kumar - In: Journal of financial services marketing 27 (2022) 4, pp. 372-386
Persistent link: https://www.econbiz.de/10013463813
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