recommend. The model includes antecedents, overall satisfaction, and intention to recommend. Four statistical analyses were …, indirect, and total effects of paths leading to intention to recommend. Then, testing of the indirect effects were carried out … to test the effects of antecedents on intention to recommend, all significant. Finally, the total effects were, then …

the risk of contagion. This research analyses the intention to recommend the use of the mobile phone as a tool for … respondents. The results indicate that the main antecedents of intention to use, which precedes intention to recommend, are …