labor are examined. Also, the mediating role of interpersonal deviance on these effects are also observed. For this purpose … are low, but their intentions to quit are high. It is observed that interpersonal deviance has negative contribution to … interpersonal deviance has partial mediating role between emotional labor and job performance and intention to quit. Due to the …

interpersonal deviance and organizational deviance. Interpersonal deviance includes those behaviours which are directly harmful to …-items measured interpersonal deviance and 12-items measured organizational deviance. Respondent were asked to indicate on a …