Purpose – The modern business community understands the importance of long-term satisfaction of consumer. Enabling the consumer to return products is a significant part of the equation. The purpose of this paper is to analyze the sustainable boundaries in terms of their relationship toward...

Purpose – The purpose of this paper is to identify barriers to implement green supply chain and to understand their mutual relationship. Green supply chain management (GSCM) barriers are identified using available GSCM literature and on consultations with experts from industry and academician....

Purpose – The purpose of this paper is to identify and analyze various critical success factors (CSFs) that can facilitate smartphone manufacturing in India. This paper further aims to understand the mutual interactions among these CSFs through identification of the hierarchical relationships...

Purpose – The purpose of this paper is to identify the factors influencing investment decisions in mobile services for profitablity and to become a global leader in mobile services sector. Design/methodology/approach – A two-stage methodology is followed. In the first stage, factors are...