Effective management of inventory is essential for achieving high service levels, minimizing costs, and maintaining the overall resilience of retail supply chains-particularly in complex, real-world environments. Conventional strategies often prove inadequate because they rely on rigid...

Introduction to Service 4.0 and Customer-Centric Supply Chains -- Role of Big Data in Customer-Centric Service-Based Supply Chains -- Analytics Models for Customer-Centric Service-Based Supply Chains -- Achieving Customer-Centricity Through Data Analytics – Case Study on Women’s Clothing...