Search Results - subject:"KANO-model"

Requirements of environmentally-aware consumers on the implementation and communication of sustainability measures in the beverage industry : a qualitative Kano-model approach

Maász, Christopher; Kroll, Luisa; Lingenfelder, Michael - In: Journal of food products marketing : innovations in … 30 (2024) 4, pp. 118-133

Persistent link: https://www.econbiz.de/10014566274

Asymmetric effects of wellness destination and wellness facility attributes on tourist satisfaction

Mikulić, Josip; S̆erić, Maja; Kres̆ić, Damir - In: Tourism review 79 (2024) 4, pp. 969-980

Persistent link: https://www.econbiz.de/10015049356

A hybrid multi-attribute decision-making model for the systematic evaluation of exoticism-themed retail spaces from the perspective of consumer experience

Zheng, Wei-Quan; Cheung, Sze-Man; Zhu, Bo-Wei; Xiong, Lei; … - In: Journal of retailing and consumer services 79 (2024), pp. 1-22

Persistent link: https://www.econbiz.de/10015101056

Identifying and prioritizing coworking member needs

Johansson, Erik; Rådman, Erik; Raharjo, Hendry; … - In: Journal of Corporate Real Estate 26 (2024) 4, pp. 309-330

member needs from the coworking spaces. Based on an online survey, the authors classified those needs into three main Kano … model’s categories. Originality/value The resulting member needs and their strategic priorities provide a useful basis for …

Persistent link: https://www.econbiz.de/10015349481

Supply chain management efficiency improvement in the automobile industry using Lean Six Sigma and artificial neural network

Ramakrishnan, Vinod; Ramasamy, Narayanan; Anand, … - In: IEEE transactions on engineering management : EM ; a … 71 (2024), pp. 3278-3294

Persistent link: https://www.econbiz.de/10015406039

Using supplementary reviews to improve customer requirement identification and product design development

Zhang, Min; Sun, Lin; Li, Yuzhuo; Wang, G. Alan; He, Zhen - In: Journal of management science and engineering 8 (2023) 4, pp. 584-597

categorized the identified customer needs into five product attribute categories using the Kano model. Two case studies were …

Persistent link: https://www.econbiz.de/10014504667

Kano model categorization methods : typology and systematic critical overview for hospitality and tourism academics and practitioners

Slevitch, Lisa - In: Journal of hospitality & tourism research : JHTR ; the … 49 (2025) 3, pp. 449-479

Persistent link: https://www.econbiz.de/10015193323

Measuring quality service : the use of fuzzy Kano model as an input for TOPSIS

Melo, Fagner José Coutinho de; Albuquerque, André … - In: International journal of business innovation and … 36 (2025) 1, pp. 58-74

Persistent link: https://www.econbiz.de/10015359148

Attributes of satisfaction and dissatisfaction with online travel experiences in peer-to-peer platforms

Shin, Seunghun; Hwang, Yoo Hee; Kim, Taekyung - 2025

Persistent link: https://www.econbiz.de/10015357338

Improving customer satisfaction in proactive service design

Wenninger, Annette; Rau, Daniel; Röglinger, Maximilian - In: Electronic Markets 32 (2022) 3, pp. 1399-1418

a methodological combination of the Kano model, self-stated importance method, and the Five Factor model. Our results …

Persistent link: https://www.econbiz.de/10015271521

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