The term "high-performance work systems" is increasingly being used to label the transformed high-commitment organization associated with the abandonment of Taylorism. A fundamental issue is whether the whole ensemble of high-commitment and total quality management practices tend to be used...

This volume collects together some of the key work and individuals from around the world concerned with the topic of sustainable measures. Contributions include: environmental and social reporting; the GRI discussion draft; and the FEE study of environmental reporting.

This guidebook presents an innovative and thoroughly tested model for organizational self-assessment. The tools and tips in Enhancing Organizational Performance go beyond measuring the impact of programs, products, and services. They integrate techniques of formative assessment, in which the...

Written by some of the leading international scholars in the field, this book presents the current state-of-the-art in knowledge management. The book offers a strong response to the need for a body of scientific knowledge on the understanding, managing and measuring of knowledge in organizations...