Search Results - subject:"KEY PERFORMANCE indicator"

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A niche share approach for assessing brand performance and identifying competitive groups

Milne, George R.; Mason, Charlotte H. - 1994

Persistent link: https://www.econbiz.de/10000890131

Measuring organizational downside risk

Miller, Kent D. - 1994

Persistent link: https://www.econbiz.de/10000891710

Moving forward in service quality research : measuring different customer-expectation levels, comparing alternative scales, and examining the performance-behavioral intentions link

Parasuraman, A.; Zeithaml, Valarie A.; Berry, Leonard L. - 1994

Persistent link: https://www.econbiz.de/10000896544

Measuring Performance for Business Results

Zairi, Mohamed - 1994

This book shows, through the use of case studies, how measuring company performance can improve bottom line results. Performance measurement plays a crucial role in Total Quality Management. Within the overall context of TQM, the book provides a framework for undertaking and measuring...

Persistent link: https://www.econbiz.de/10013521980