The outbreak of the Coronavirus pandemic disrupted global supply chains, creating acute shortages of goods and services to support the operations of many organisations. In Zimbabwe, this situation affected the operations of humanitarian organisations since the pandemic disrupted the supplies of...

The purpose of this study is twofold: first, to examine the disclosure level of operational performance and second; to examine whether firm and industry characteristics matter in the disclosure of corporate information. The study uses data from twenty-one companies listed at the Dar Es Salaam...

Recently, there has been a growing concern regarding the impact of businesses on the environment and society and the pursuit of profit maximization. The current scenario has led to increased attention toward ESG disclosure and sustainability reporting and their probable impact on the performance...

In this paper the virus theory is applied to gain insight into the intra-organizational diffusion and evolution of the Balanced Scorecard. The study draws on longitudinal data about the use of the Balanced Scorecard in a Norwegian bank, by interviews with managers and rich internal documents....

An organization improves its performance by implementing ISO 9001, but there are not many scientific journals that discuss this. The purpose of this article is to examine the effect of the quality management system (ISO) 9001 on organizational performance to achieve business sustainability. This...

We investigated the direct relationship between feedback seeking behavior (FSB) and performance, considering two dimensions of FSB (frequency and content) and two types of performance (goal achievement and behavior-related performance). The purpose is to identify new explanations for the...

Purpose The purpose of this paper is to evaluate the performance of Microfinance Institutions (MFIs) offering FinTech services. This study contributes to the existing literature on microfinance digitalization, financial inclusion and sustainable development. The study also takes into...

This paper proposes a conceptual performance assessment tool for evaluating the environmental performance in small seaports. The developed tool is based and built based on a literature review. Ports, depending on their size, tend to have several sustainability and environmental management needs....