Judgment and decision-making (JDM) are insidious factors of accounting situations. Research conducted by Bonner (2008) has not gone unnoticed, and this paper is structured around Bonner’s framework for JDM in accounting. This study is trying to expand on Bonner’s framework by addressing some...

We examine rating behavior in multi-rater performance evaluation systems. Specifically, we study mutual rating relationships, where two employees rate each other contemporaneously. We use proprietary data from an online retailer and show that demographic similarity and organizational proximity...

Measuring project management performance is complex and requires tools to capture the dynamic nature of the processes involved. Since the conception of system dynamics in the 1950s, the method has been used to solve complex projects. Project management possesses dynamic characteristics that...

Customer Relationship Management (CRM) is a process that focuses on initiating, maintaining, and retention of long-term customer relationships with the help of information technology, to achieve better economic performance. Therefore, the paper examines the effects of CRM dimensions on financial...

This conceptual paper puts forth sources of secondary and primary data that can assist destinations in developed countries track and ultimately improve their communities' tourism performance and resilience across four pillars of tourism sustainability: visitor economy, resident support,...

The mission statement(s) (MS) is one of the most-used tools for planning and management. Universities worldwide have implemented MS in their knowledge planning and management processes since the 1980s. Research studies have extensively explored the content and readability of MS and its effect on...

This study aims to determine the effect of human capital, structural capital, and consumer capital on financial performance and moderate the speed of innovation. The type of research used in the study is quantitative-data collection techniques in distributing questionnaires measured using a...