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  • Search: subject:"Key driver analysis"
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Year of publication
Subject
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key driver analysis 5 customer satisfaction 3 relative weight analysis 3 Customer satisfaction 2 Dienstleistungsqualität 2 Kundenzufriedenheit 2 Service quality 2 importance-performance analysis 2 necessary condition analysis 2 BWS 1 CX research 1 Conditional choice probability 1 Consumer behaviour 1 Emotion 1 Employee suggestion system 1 Game theory 1 Kano model 1 Key driver analysis 1 Konsumentenverhalten 1 Measurement 1 Messung 1 Performance measurement 1 Performance-Messung 1 Product cannibalization and synergy 1 Shapley value 1 Viral marketing 1 Virales Marketing 1 Vorschlagswesen 1 Word of mouth 1 attitudinal drivers 1 attribute importance 1 commitment 1 compensatory 1 continuous improvement 1 diagonal line IPA 1 emotions 1 hierarchical Bayes 1 multicollinearity 1 must have attributes 1 necessity 1
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Online availability
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Undetermined 6
Type of publication
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Article 6
Type of publication (narrower categories)
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Article in journal 4 Aufsatz in Zeitschrift 4 Aufsatz im Buch 1 Book section 1
Language
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English 5 Undetermined 1
Author
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Garver, Michael S. 4 Williams, Zachary 2 Aksoy, Lerzan 1 Conklin, Michael 1 Keiningham, Timothy 1 Lariviere, Bart 1 Lipovetsky, Stan 1 Rust, Roland T. 1 Williams, Luke 1
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Published in...
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International journal of market research 4 Journal of choice modelling 1 Marketing accountability for marketing and non-marketing outcomes 1
Source
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ECONIS (ZBW) 5 RePEc 1
Showing 1 - 6 of 6
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Using complementary analyses with importance-performance analysis
Garver, Michael S. - In: International journal of market research 67 (2025) 5, pp. 540-559
Persistent link: https://www.econbiz.de/10015563028
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Necessary condition analysis : new applications for market researchers
Garver, Michael S. - In: International journal of market research 67 (2025) 6, pp. 668-678
Persistent link: https://www.econbiz.de/10015573511
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Key driver analysis with relative weight analysis : a two-step approach
Garver, Michael S.; Williams, Zachary - In: International journal of market research 66 (2024) 6, pp. 711-728
Persistent link: https://www.econbiz.de/10015562539
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The unintended consequences of attitudinal word-of-mouth drivers
Keiningham, Timothy; Rust, Roland T.; Lariviere, Bart; … - In: Marketing accountability for marketing and …, (pp. 263-276). 2021
Persistent link: https://www.econbiz.de/10012654243
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Utilizing relative weight analysis in customer satisfaction research
Garver, Michael S.; Williams, Zachary - In: International journal of market research 62 (2020) 2, pp. 158-175
Persistent link: https://www.econbiz.de/10012214131
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Finding items cannibalization and synergy by BWS data
Lipovetsky, Stan; Conklin, Michael - In: Journal of choice modelling 12 (2014) C, pp. 1-9
Shapley value for key driver analysis. …
Persistent link: https://www.econbiz.de/10011117146
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