Purpose – Much of the literature on knowledge management (KM) has focused on KM practices in large organisations where KM seems to encompass every KM process from capture of knowledge to its eventual reuse. Small and medium‐sized enterprises (SMEs) practise KM processes to a lesser degree or...

Purpose – The purpose of this paper is to introduce a model for the knowledge‐based development (KBD) of a region using a research chair strategy at Tecnológico de Monterrey, to describe its impact and to propose its use in organizations that generate scientific and technological knowledge,...

Purpose – The purpose of this paper is to look at how knowledge management (KM) has entered into a new phase where consolidation and harmonisation of concepts is required. Some first standards have been published in Europe and Australia in order to foster a common understanding of terms and...

Purpose – This paper aims to cast the spotlight on a class of KM initiatives whose very success has ironically bred negative consequences not usually detected in the short‐term or on the surface. Design/methodology/approach – Grounded theory approach was adopted in this paper since there...

Purpose – The purpose of this paper is to provide organizations which are keen to implement wikis with insight into its usefulness and possible role in the knowledge sharing and management process through lessons learnt from implementation of wikis by organizations ranging from SMEs with less...

Purpose – The author aims to introduce this themed issue on personal knowledge management. Design/methodology/approach – The author discusses some of the issues surrounding personal and organisational knowledge management, and then introduces the papers in this themed issue. Findings –...

Purpose – This paper aims to study the relationship between personal knowledge management (PKM) and organisational knowledge management (OKM). Design/methodology/approach – Based on the proposed framework of PKM and OKM, the author has analytically modelled and studied the strategies of...

Purpose – This paper aims to present a hybrid knowledge based (KB) – analytic hierarchy process (AHP) – gauging absence of pre‐requisite (GAP) analysis of performance measurement system (PMS) expert system (ES) model. Design/methodology/approach – The KBPMS has been developed using the...

Purpose – Follows the planning and development of MapaWiki, an knowledge‐management system for Mapa, a research company specializing in benchmarking. Design/methodology/approach – Reveals that MapaWiki has allowed both the storage of key knowledge and the interactions between employees to...