The present study describes the relationship between three individual predictor variables and the degree of occupational expertise of middle and higher‐level employees in three different career stages working in small and medium‐sized enterprises (SMEs). Occupational expertise is...

Economic downturns often see a reduction in training budgets. In some cases, they are axed altogether. But mentoring can help organizations and, in particular, information‐technology (IT) departments, to protect the investment they have made in technical personnel, and continue to develop the...

A US supplier of networking information technology (IT) has only 5 percent annual turnover of IT staff, compared with an industry average of 15 percent. SoftwareCo’s success in attracting, developing and retaining these key employees is based on understanding that they need a challenging and...

This paper uses survey data to explore the impact of alternative wholesale‐retail structures (voluntary versus cooperative) on interfirm knowledge transfer. The results indicate that, relative to cooperative wholesalers, voluntary wholesalers exhibit more of the mechanisms necessary to...

Anyone who has been through a strategy‐planning process knows that it begins with remembering and codifying what an organization knows about itself, its products and its markets. There is now an increasing focus on building such knowledge management into everyday operations. This article looks...

Relates the process of organizational change to the opportunities to align strategy and learning that this affords. Argues that an embedded system for accredited action learning is needed to ensure that both personal and organizational learning can flourish in tandem and concludes that a...

The role of organisational learning in knowledge acquisition for competitive advantage is increasingly found in the literature. Various researchers have used qualitative, single firm case studies to validate a relationship between learning, knowledge and firms exhibiting strong market...

Knowledge has been identified as one of the most important resources that contribute to the competitive advantage of an organisation. The problems associated with poor leadership and interpersonal skills manifest themselves in the loss of organisational knowledge and the expensive duplication of...

The first objective of this paper is to provide evidence concerning the relationship between selected organizational characteristics and the perceived importance of intellectual capital. The second objective is to relate the relative importance of intellectual capital to characteristics of the...

A potential weakness of marketing in the strategy dialogue has been a tendency on the part of marketing scholars to stay with outmoded frameworks. As the economy is decreasingly influenced by industrial value creation and increasingly influenced by knowledge creation and dissemination, the role...