Any organisation, even a newly formed one, will have its own repertoire of practices and routines that reflect the purpose of the organisation and the prior experience of the people in it. This leads to the notion of a “corporate memory”. This paper presents a systems‐engineering style of...

Knowledge management (KM) is a process that deals with the development, storage, retrieval, and dissemination of information and expertise within an organization to support and improve its business performance. Organizations are realizing that knowledge is a crucial resource for organizations...

Based on the findings of a large‐scale benchmarking study, this article highlights the strategies employed by best‐practice organizations to identify, capture, and leverage knowledge. Supported by case study examples from several companies, descriptions of six emerging knowledge management...

Defines Deming’s concept of “profound knowledge”, and shows how it addresses both the behavioural and technical dimensions of leadership simultaneously. Suggests that the responsibilities of leaders are to solve problems and to help employees in any way possible by knowing how a system...

The transition to a more technological work environment obviously calls for massive re‐education of the existing workforce, as well as preparation for new occupations. But for contemporary leaders, there will also have to be a parallel new education as to the role and function of management...

In the knowledge economy, where the business environment is characterised by turbulence and complexity, knowledge is the main source of creating both innovation and sustainable competitive advantage. This paper describes a conceptual model and an associated set of managerial and organising...

The key issue in today’s dynamic and competitive global scenario is how to develop, utilize and sustain continuously the knowledge potentials in an enterprise. This issue is about knowledge management. In this paper, an attempt is made to discuss the various issues of a learning organization...

Organizations are increasingly dependent on various forms of partnerships to develop and to perform. These organizational partnerships may become potential learning arenas, broadening the learning capacities of the alliances involved. Thus far, the literature on learning in organizations has...