Analyses ICL (formerly International Computers, Ltd), founded in 1968, which was taken over (90.1%) by Fujitsu, that operates in over 80 countries and employs 21,000 people — mostly in Europe. Believes that implementing knowledge management — as a key business process — can aid in...

Knowledge as a concept requires definition or reinvention in terms of delivering New Market Values of expectations. The ability to create knowledge about the future and learning to implement it quickly in the form of a technology will become a core organizational competence. A fundamental step...

Reports on the comments of knowledge engineers (KEs) on the implementation of expert systems (ES) in their organizations. Describes telephone interviews with 28 KEs who had developed ES for end‐users of all kinds from experts to novices. The questions in the interview focused on the types of...

During Peter Drucker’s talk entitled "From Counting to Measurements" he discusses accounting and measurement. During his lecture, he talks about: activity based accounting, the Coca-Cola Company and independent bottlers, automobile companies, the cluster concept, Procter & Gamble and Sam...

Peter Drucker lectures about the knowledge worker. During his talk, he discusses: supply as the center of today’s corporation, the change in structure and character of the workforce, the main function of a job, work as portable and specialized, the importance of making oneself understood and...