Alhawari, Samer; Alryalat, Haroun; Hunaiti, Hana - In: International Journal of Service Science, Management, … 7 (2016) 4, pp. 1-20
customer acquisition processes and knowledge about customer would improve the customer satisfaction. This paper adapts the … processes in improving the customer satisfaction mediating by the knowledge about customer. The proposed model makes a … contribution on the part of the customer acquisition processes and the knowledge about customer and can be used as a structure of …
