Search Results - subject:"Knowledge application"

The Successful Implementation of Knowledge Management Processes: The Role of Human Resource Systems "An Empirical Study in the Jordanian Mobile Telecommunication Companies"

Alhawary, Faleh Abdelgader; Al-Zegaier, Hanadi - In: Journal of Information & Knowledge Management (JIKM) 08 (2009) 02, pp. 159-173

Knowledge is a resource that is valuable to an organisation's ability to innovate and compete. It exists within the individual employees, and also in a composite sense within the organisation. Therefore, it is important that organisations find a way to tap into this knowledge and effectively...

Persistent link: https://www.econbiz.de/10004964038

Towards Customer Knowledge Relationship Management: Integrating Knowledge Management and Customer Relationship Management Process

Alryalat, Haroun; Hawari, Samer Al - In: Journal of Information & Knowledge Management (JIKM) 07 (2008) 03, pp. 145-157

Due to the strong competition that exists among organisations and the rapid change in the business environment, knowledge has turned out to become a key source for organisations to enhance the competitive advantage. Integrating Knowledge Management (KM) and Customer Relationship Management (CRM)...

Persistent link: https://www.econbiz.de/10005047333

Knowledge Documentation and Application in Egyptian Software Firms

Seleim, Ahmed A. S.; Ashour, Ahmed S.; Khalil, Omar E. M. - In: Journal of Information & Knowledge Management (JIKM) 04 (2005) 01, pp. 47-59

their emotional capital and improving loyalty. Also, the firms have no formal strategies that determine and guide knowledge … application in software development, which may leave the firms with significant portions of their knowledge capital inactive …

Persistent link: https://www.econbiz.de/10005080877