This paper provides a high‐level overview of some of the main research themes and preoccupations that are reported in this special ciber issue of Aslib Proceedings: New Information Perspectives. The research activities of ciber are drawn together in the quest for a better understanding of the...

Use of computer mediated communication, specifically electronic mail (e‐mail), has grown exponentially in recent years reaching as high as 75 percent penetration per household in some countries. The penetration rate is even higher for corporate environments. E‐mail is the communication...

In the emerging economy, knowledge is now recognized as an important basis for competitive advantage and many firms are beginning to establish knowledge management systems (KMS). Within the last few years, although the topic of knowledge management (KM) has been studied, our understanding of how...

This article features a descriptive proposal that examines the different conceptual dimensions of knowledge (basically the epistemological, ontological, systemic and strategic dimensions) that are involved in the emerging strategic process of organizations. Included in this process are aspects...

Recently, research interest in knowledge management has grown rapidly. Much research on knowledge management is conducted in academic and industrial communities. Utilizing knowledge accumulated in an organization can be a strategic weapon to acquire a competitive advantage. Capturing and...

Commercial advertising is relatively new in Vietnam, having been reintroduced only after reform began, and policy has been erratic. Much initial criticism seems to be based on the fact that foreign companies are usually better at it than local companies, and thus gain market share. However, one...

A three‐layer, cognitive domains, functional and resources, reference model for knowledge management systems is developed. This model aims at providing the basis for identifying the processes to be supported by any knowledge management support system (KMSS), for modeling the dynamics of these...

Two main approaches to knowledge management (KM) have been followed by early adopters of the principle: the process‐centred approach, that mainly treats KM as a social communication process; and the product‐centred approach, that focuses on knowledge artefacts, their creation, storage and...

This survey of senior managers at 25 international organizations tackles the key question: “Where does knowledge management add value?” The findings indicate that only a very limited number of organizations have a mechanism to track the return on investment in knowledge‐based competencies...

All Web sites can be viewed as portals through which users have access to other parts of the Internet, but those Web sites whose primary objective is to guide users through the Internet, such as those of the search engines, shopping bots and other bots, and subject gateways, have a particular...