Research has shown that idea competitions are apromising approach for integrating customers intoopen innovation activities. Furthermore research onopen innovation shows that most innovations are theresult of intensive collaboration processes in whichmany individuals contribute according to...

In this chapter we depict collaborative aspects of tailoring software. We provide a categorization distinguishing between three levels of intensity of user ties regarding tools usage (“shared use”, “shared context”, and “shared tool”) and discuss approaches to support collaborative...

In this paper, we describe an approach and a prototypeto enable participatory, collaborative tailoring ofand within a groupware application. Our approach suggestsextending the architecture of collaborative toolsbeyond just offering functionality to customise or tailorthem to fit a use scenario....

In recent years instant messaging tools have been successfully introduced to support communication and collaboration processes in work environments. Research suggests that the use of instant messaging tools lead to an increased feeling of connectedness, social presence and awareness within a...

Identifies unifying concepts in the field providing a comprehensive treatment of collaborative GIS focusing on system design, group spatial planning and mapping, Internet and wireless applications, and more. This book also details the theories, processes, and tools for designing and implementing...