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~subject:"Consumer behaviour"
~isPartOf:"International journal of contemporary hospitality management"
~person:"Kim, Heewon"
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Consumer behaviour
Konsumentenverhalten
3
Elaboration likelihood model
2
Gastronomie
2
Restaurant industry
2
Social class
2
Soziale Schicht
2
Subjective social class
2
Advertising effects
1
Anthropomorphic cue
1
Beschwerdemanagement
1
Brand awareness
1
Brand image
1
Brand management
1
COVID-19 preventive measures
1
Cognition
1
Complaint management
1
Coronavirus
1
Customer satisfaction
1
Dienstleistungsqualität
1
Epidemic
1
Epidemie
1
Kognition
1
Kundenzufriedenheit
1
Markenführung
1
Markenimage
1
Need for cognition
1
Restaurant advertisements
1
Restaurant dine-in intentions
1
Selbstbedienung
1
Self-service
1
Self-service technology
1
Service failures
1
Service quality
1
Service recovery
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Werbewirkung
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Kim, Heewon
Han, Heesup
12
Jang, Soocheong
10
Bilgihan, Anil
5
Jeong, Miyoung
5
Chua, Bee-Lia
4
Fong, Lawrence Hoc Nang
4
Hwang, Jinsoo
4
Law, Chun Hung Roberts
4
Mattila, Anna S.
4
Bai, Billy
3
Cai, Ruiying
3
Denizci Guillet, Basak
3
DiPietro, Robin B.
3
Huang, Songshan
3
Hwang, Johye
3
Hyun, Sunghyup Sean
3
Kim, Jong-Hyeong
3
Kim, Seongseop
3
Nicolau, Juan Luis
3
Parsa, H. G.
3
Shoemaker, Stowe
3
Sparks, Beverley
3
Suh, Eunju
3
Swanson, Scott R.
3
Weber, Karin
3
Wong, IpKin Anthony
3
Wu, Luorong
3
Adler, Howard
2
Alnawas, Ibrahim
2
Bonn, Mark Andrew
2
Bradley, Graham L.
2
Bujisic, Milos
2
Chen, Xiaohong
2
Chen, Yong
2
Chi, Christina Geng-qing
2
Cranage, David A.
2
Gursoy, Dogan
2
Ha, Hong Youl
2
Hanks, Lydia
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International journal of contemporary hospitality management
International journal of hospitality management
3
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ECONIS (ZBW)
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To whom do restaurants' preventive measures matter more during a pandemic? : the moderating effects of need-for-cognition and relationship strength
Kim, Heewon
;
Jang, Soocheong
;
Gim, Jaehee
- In:
International journal of contemporary hospitality management
35
(
2023
)
9
,
pp. 3360-3386
Persistent link: https://www.econbiz.de/10014334308
Saved in:
2
Does social class matter in recovering self-service technology failures?
Kim, Heewon
;
Jang, Soocheong
- In:
International journal of contemporary hospitality management
34
(
2022
)
3
,
pp. 1135-1153
Persistent link: https://www.econbiz.de/10013164531
Saved in:
3
Restaurant-visit intention : do anthropomorphic cues, brand awareness and subjective social class interact?
Kim, Heewon
;
Jang, Soocheong
- In:
International journal of contemporary hospitality management
34
(
2022
)
6
,
pp. 2359-2378
Persistent link: https://www.econbiz.de/10013412621
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