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~subject:"Theorie"
~subject:"Kundenzufriedenheit"
~isPartOf:"International journal of quality and service sciences"
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Search: subject:"Krankenhaus"
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Kundenzufriedenheit
Krankenhaus
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Hospital
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12
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11
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International journal of quality and service sciences
European journal of operational research : EJOR
41
Journal of health economics
36
International journal of hospitality management
28
Health care management science
25
Health care management review : HCM review
20
NBER Working Paper
19
NBER working paper series
19
Health marketing quarterly
17
Computers & operations research : and their applications to problems of world concern ; an international journal
15
Journal of hospitality marketing & management
14
Omega : the international journal of management science
13
Health economics
12
Quality management journal : QMJ
12
Europäische Hochschulschriften / 5
11
Working paper / National Bureau of Economic Research, Inc.
11
Health care management science : a new journal serving the international health care management community
10
International journal of health care finance and economics
10
International journal of pharmaceutical and healthcare marketing : IJPHM
10
Total quality management & business excellence : an official journal of the European Society for Organisational Excellence
10
Tourism management : research, policies, practice
10
International journal of production research
9
Management science : journal of the Institute for Operations Research and the Management Sciences
9
Schriften zur Gesundheitsökonomie
9
Applied economics
8
International journal of quality & reliability management
8
Krankenhaus-Controlling : Konzepte, Methoden und Erfahrungen aus der Krankenhauspraxis
8
Operations research
8
Total quality management & business excellence
8
International journal of contemporary hospitality management
7
International journal of productivity and quality management : IJPQM
7
Journal of business research : JBR
7
Journal of the Operational Research Society
7
Kohlhammer / Krankenhaus
7
International journal of services and operations management
6
Journal of economic behavior & organization : JEBO
6
Journal of economics & management strategy : JEMS
6
Journal of health organization and management
6
Journal of hospitality & tourism research : JHTR ; the professional journal of the Council on Hotel, Restaurant, and Institutional Education
6
Production and operations management : an international journal of the Production and Operations Management Society
6
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1
Assessing service quality and the perceptual difference between employees and patients of public hospitals in a developing country
Fiakpa, Ernest Afene
;
Nguyen, Thu-Huong
;
Armstrong, Anona
- In:
International journal of quality and service sciences
14
(
2022
)
3
,
pp. 402-420
Persistent link: https://www.econbiz.de/10013361610
Saved in:
2
Frontline nurses' appraisal of organizational attractiveness and the role of management support, interdepartmental collaboration climate and service quality of care
Slåtten, Terje
;
Lien, Gudbrand
- In:
International journal of quality and service sciences
14
(
2022
)
2
,
pp. 197-216
Persistent link: https://www.econbiz.de/10013330610
Saved in:
3
The effect of role stress, job satisfaction, self-efficacy and nurses’ adaptability on service quality in public hospitals of Wajo
Kadir, Abdul Rahman
;
Kamariah, Najmi
;
Saleh, Ariyanti
; …
- In:
International journal of quality and service sciences
9
(
2017
)
2
,
pp. 184-202
Persistent link: https://www.econbiz.de/10011762973
Saved in:
4
Reconciling internal and external satisfaction through probabilistic graphical models : an empirical study
Musella, Flaminia
;
Guglielmetti Mugion, Roberta
; …
- In:
International journal of quality and service sciences
9
(
2017
)
3/4
,
pp. 347-370
Persistent link: https://www.econbiz.de/10011772125
Saved in:
5
Analyzing perceived healthcare service quality on patient related outcomes
Turan, Aygül
;
Buk, Tuba Bozaykut
- In:
International journal of quality and service sciences
8
(
2016
)
4
,
pp. 478-497
Persistent link: https://www.econbiz.de/10011641323
Saved in:
6
An empirical investigation to determine patient satisfaction factors at tertiary care hospitals in India
Naik, J. Rama Krishna
;
Anand, Byram
;
Bashir, Irfan
- In:
International journal of quality and service sciences
7
(
2015
)
1
,
pp. 2-16
Persistent link: https://www.econbiz.de/10011300156
Saved in:
7
Perceived justice in South African airline and hospital industries : measurement model
DeMeyer, Christine F.
;
Petzer, Daniel J.
;
Svari, Sander
; …
- In:
International journal of quality and service sciences
5
(
2013
)
2
,
pp. 120-139
Persistent link: https://www.econbiz.de/10009768462
Saved in:
8
Electronic medical records : tools for competitive advantage
Richards, Rhonda J.
;
Prybutok, Victor R.
;
Ryan, Sherry D.
- In:
International journal of quality and service sciences
4
(
2012
)
2
,
pp. 120-136
Persistent link: https://www.econbiz.de/10009573206
Saved in:
9
Perceived justice in South African airline and hospital industries : measurement model
Meyer, Christine F. De
;
Petzer, Daniel J.
;
Svari, Sander
; …
- In:
International journal of quality and service sciences
5
(
2013
)
2
,
pp. 120-139
Persistent link: https://www.econbiz.de/10010160050
Saved in:
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