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~isPartOf:"Journal of business research : JBR"
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Customer service
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Dienstleistungsqualität
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Beziehungsmarketing
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Journal of business research : JBR
Journal of consumer research : JCR ; an interdisciplinary bimonthly
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Services marketing quarterly
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International journal of hospitality management
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Psychology & marketing
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The journal of services marketing
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European journal of operational research : EJOR
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Journal of service research : JSR
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Journal of air transport management
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Journal of marketing theory and practice
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Journal of retailing and consumer services
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Personnel psychology : a journal of applied research
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Academy of Management journal : AMJ
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Faculty & research / Insead : working paper series
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ILR review : the journal of work and policy
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International journal of production economics
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International journal of retail & distribution management
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Journal of consumer behaviour : an international research review
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Journal of economics & management strategy : JEMS
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Journal of the Academy of Marketing Science
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Working paper series / Center for Advanced Human Resource Studies
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(Inst. for Gov. Research. Service Monographs of the U.S. Gov.
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Applications of supply chain management and e-commerce research
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Bloomberg series
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Business strategy review
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Connect, learn, succeed
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Contemporary research in e-branding
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Cornell international industrial and labor relations reports
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Discussion paper series / IZA
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E-Service : new directions in theory and practice
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ESMT Working Paper
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ESMT working paper
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Economic developments in India : quarterly update : analysis, reports, policy documents
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Electronic markets : the international journal on networked business
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European business review : EBR ; the official journal of the International Management Centres, Europe
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European journal of marketing : EJM
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Financial Institutions Center
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Forum Marketing
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Global business and organizational excellence : a review of research & best practices
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When and how frontline service employee authenticity influences purchase intentions
Matthews, Lynn
;
Eilert, Meike
;
Carlson, Les
;
Gentry, Jim
- In:
Journal of business research : JBR
114
(
2020
),
pp. 111-123
Persistent link: https://www.econbiz.de/10012257471
Saved in:
2
Shared ethnicity effects on service encounters : a study across three US subcultures
Montoya, Detra Y.
;
Briggs, Elten
- In:
Journal of business research : JBR
66
(
2013
)
3
,
pp. 314-320
Persistent link: https://www.econbiz.de/10009720304
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