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~subject:"Service quality"
~person:"Nätti, Satu"
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Service quality
Beziehungsmarketing
3
Customer value
3
Kundenwert
3
Relationship marketing
3
Dienstleistungsqualität
2
Banking
1
Betriebliche Wertschöpfung
1
Consumer behaviour
1
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FinTech
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Gesundheitsversorgung
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Gesundheitswesen
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Health care
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Public service logic
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Nätti, Satu
Geruso, Michael
5
Prinz, Daniel
5
Gallarza, Martina G.
4
Layton, Timothy J.
4
Del Chiappa, Giacomo
3
Guo, Lin
3
Le Nguyen Hau
3
McColl-Kennedy, Janet R.
3
Pham Ngoc Thuy
3
Sesé, F. Javier
3
Tang, Chuanyi
3
Aflaki, Sam
2
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Arteaga-Moreno, Francisco
2
Chang, Hong-Sheng
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Edvardsson, Bo
2
El-Adly, Mohammed Ismail
2
Eriksson, Maria
2
Gil Saura, Irene
2
Guth, Clemens
2
Hallikas, Jukka
2
Hao, Fei
2
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2
Helkkula, Anu
2
Hogan, Suellen J.
2
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2
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Itani, Omar S.
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2
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2
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International journal of public sector management
1
The international journal of bank marketing : IJBM
1
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ECONIS (ZBW)
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Towards a holistic customer value approach in managing public health care services : a developers' view
Komulainen, Hanna
;
Nätti, Satu
;
Saraniemi, Saila
; …
- In:
International journal of public sector management
36
(
2023
)
1
,
pp. 46-63
Persistent link: https://www.econbiz.de/10013545701
Saved in:
2
Obstacles to upgrading customer value-in use in retail banking
Lähteenmaki, Ilkka
;
Nätti, Satu
- In:
The international journal of bank marketing : IJBM
31
(
2013
)
5
,
pp. 334-347
Persistent link: https://www.econbiz.de/10009787623
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