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Search: subject:"Leadership commitment to service quality"
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Brand management
1
Dienstleistungsqualität
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Employee retention
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Führungsstil
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HR marketing
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Hotel industry
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Hotellerie
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Leadership commitment to service quality
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Leadership style
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Markenführung
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Mitarbeiterbindung
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Personalmarketing
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Salespeople
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Service quality
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Tourism employees
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Tourismusberufe
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Verkaufspersonal
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Work behaviour
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brand citizenship behavior
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hotel employees
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internal customer support
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training support
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Hung Trong Hoang
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Nga Thi Thuy Ho
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Nguyen, Ninh
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Journal of hospitality marketing & management
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The influence of
leadership
commitment
to
service
quality
on hotel employees' brand citizenship behavior : a mediation and moderation analysis
Hung Trong Hoang
;
Nga Thi Thuy Ho
;
Nguyen, Ninh
- In:
Journal of hospitality marketing & management
31
(
2022
)
3
,
pp. 369-395
Persistent link: https://www.econbiz.de/10013177434
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