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  • Search: subject:"Lean Pull Replenishment"
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Customer service 1 Customer service management 1 DMAIC 1 Lean Pull Replenishment 1 Process capability 1 Process improvement 1 Quality assurance 1 Six Sigma 1 Telecom 1
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case-report 1
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English 1
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Choe, David 1 Kumar, Sameer 1 Venkataramani, Shiv 1
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International Journal of Productivity and Performance Management 1
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Achieving customer service excellence using Lean Pull Replenishment
Kumar, Sameer; Choe, David; Venkataramani, Shiv - In: International Journal of Productivity and Performance … 62 (2012) 1, pp. 85-109
of TE Connectivity) called “Lean Pull Replenishment”, designed and implemented to achieve Six Sigma customer service … showcases implementation of the Lean Pull Replenishment approach using the define, measure, analyze, improve and control (DMAIC …
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