The terminologies organizational learning and learning organization were once used interchangeably. However, in the mid‐1990s there was a bifurcation into two streams. Organizational learning became the descriptive stream and dealt mostly with the learning processes in the organization. This...

Notes that, in an environment of rapid change, organisational learning theory appears to offer much for organisations trying to grapple with change and growth. However, not all theorists agree on the methodologies of organisational learning, and there is little consensus about how organisations...

This paper distils practical perspectives from experienced consultants on an integrative framework on organisational learning and performance. The foundation of this framework is governed by behavioural and cognitive learning theories. Convergent interviewing was the methodology used to verify...

Continuous improvement (CI) unceasingly strives to improve the performance of production and service firms. The learning curve (LC) provides1988 Department of Industrial Engineering and a means to observe and track that improvement. At present, however, the concepts of CI are abstract and...

Establishes our perspective for shared organizational learning processes, cycles, and systems. These learning phenomena are usually tacit, i.e. the organization is only dimly aware of them. These tacit phenomena drive both decision and action and, because they are tacit, they are...

Discusses learning histories as a new angle on the old concept of learning from the past: now learning and historical documentation occur concurrently. People learn from the history before it is old news and then feed the learning back into the project and again into the history; thus creating...

Argues that few directors know what their role is. Having had no training or development, directors can revert back to managing, rather than direction‐giving. Discusses the new pressures which are forcing directors to rethink their roles. Directors must act as the business brain of the...