Purpose – The purpose of this article is to highlight the importance of marketing an e‐learning provision in‐house in order that it should succeed. Design/methodology/approach – The study was based on 29 research case studies. Findings – E‐learning itself has a somewhat negative...

Purpose – To share the learnings gained from the experiences of the training and development manager at The Glenmorangie Company. Design/methodology/approach – The practical approach taken is described in terms of getting management buy‐in to training and development through a bottom‐up...

Purpose – The purpose of this paper is to describe the results of a research study on eLearning across Europe. The aims are to identify the main focus of eLearning projects supported by the European Leonardo da Vinci programme and to give recommendations for the future....

Purpose – This paper sets out to identify key learning principles and practices that promote transformative learning based on LIM's action reflection learning (ARL) experience over the past 20 years. Design/methodology/approach – These key learning principles and practices are introduced one...

Purpose – To draw attention to what experience has shown are the “must consider” areas to be taken into account when considering an e‐learning intervention. Design/methodology/approach – Based on 29 research case studies. Findings – This article draws on the experiences of a number...

Purpose – This paper proposes to illustrate how organisations can successfully establish a blended learning environment. Design/methodology/approach – Provides a structure for combining formal and informal learning resources within a blended learning model and outlines the eight key steps...

Purpose – The purpose of this paper is to describe and critique “blended learning”, with examples of the use of this approach to delivering learning. Design/methodology/approach – The paper contains information from leading authorities in the UK on e‐learning and blended learning –...

Purpose – The intent of the study was to identify the factors that are contributing to the success of learner experiences at Capella University. Design/methodology/approach – A case study of Capella University was conducted to determine success factors. An appreciative inquiry approach was...

Purpose – Explores the development of online learning in UK higher education as a case study to illustrate the difficulties created by an over‐reliance on technology push and a failure to understand and respond to market needs. Design/methodology/approach – Draws on a variety of published...

Purpose – To review the implementation of e‐learning throughout the global operations of Cable & Wireless. Design/methodology/approach – The article is based on information provided by Cable & Wireless, and course supplier Thomson NETg. Findings – Cable & Wireless estimates that using...