Purpose This study answers the question, “What are the learning experiences and drivers that provide CEOs with the knowledge, skills, and abilities that will allow them to lead their enterprises through crises?” Design/methodology/approach Thirty chief executive officer (CEO) interviews were...

Purpose Executives in all industries routinely tell their employees that they are the company’s most important assets. How that translates into day-to-day “asset” management culture varies by industry, country and company. The past few years have pushed questions about workforce management...