Purpose – Explores the development of online learning in UK higher education as a case study to illustrate the difficulties created by an over‐reliance on technology push and a failure to understand and respond to market needs. Design/methodology/approach – Draws on a variety of published...

Purpose – To review the implementation of e‐learning throughout the global operations of Cable & Wireless. Design/methodology/approach – The article is based on information provided by Cable & Wireless, and course supplier Thomson NETg. Findings – Cable & Wireless estimates that using...

Purpose – To introduce the framework of accelerated learning and some of the pioneers who have helped to shape it. It also aims to give the reader tips on improving the speed and effectiveness of their learning. Design/methodology/approach – A description of the MESSAGE model and review of...

Purpose – To illustrate the value of using a learning management system to streamline training administration tasks and, especially, to provide evidence of compliance for the authorities in regulated industries. Design/methodology/approach – The approach to this topic is via interviews with...

Purpose – This paper was written to help practitioners in the field of arts‐based learning understand the impact that training with its roots in theatre can have and has had on business executives – and the causes of that impact. Design/methodology/approach – The paper was developed by...

Purpose – Introduces the primary concepts behind the practice of action inquiry. Then, examines what current literature suggests about components of the performance appraisal process and identifies areas where applying action inquiry concepts can add a new dimension to our current...

Purpose – The correlation between organizational unit managers’ leadership styles and the level of organizational learning in their units was tested. Design/methodology/approach – A positive correlation was hypothesized between transformational leadership and organizational learning as...

Purpose – The objectives of the study are to identify and understand the environment, relationships and barriers for the key stakeholders in changing their workplace environment, and to negotiate and create an action plan to address the effectiveness issues in relation to rolling out CANDO...

Develops a definition of action research that is particularly suitable for marketing and based on the articles in this issue of European Journal of Marketing , emphasising the breadth of action research in marketing and its distinctive interest in analytic generalisation, that is, in building a...

Within the majority of organisations, e‐learning is now an accepted means of increasing skills and knowledge across the enterprise. Early adopters no longer think of themselves and their organisations as pioneers of a new and unproven method of training. For the most part they have seamlessly...