Recounts how learning and development strategy at Costa Coffee (a division of Whitbread Restaurants) was investigated and shaped through a postgraduate research study. Describes the research methodology, which sought to benchmark Costa Coffee’s learning and development department and team...

Four active‐like (A‐like) and six passive‐like (P‐like) business teaching/learning techniques are described. It is proposed that students enrolled and faculty teaching in the international business (INTB), marketing (MKT), and management (MAN) business concentrations would rate the...

Empirical research has already postulated the link between learning routines and the creation of competencies, but it is less clear how competencies influence organisational performance. This paper is an empirical investigation determining the relationship between the creation of competencies...

The paper uses an example from East Siberia to deal with the impact of natural factors on the operation of energy systems (hydraulic and heat power engineering), the methodology and methods of their forecasting, experience of operation of the information-forecasting system and risks to and...

The paper uses an example from East Siberia to deal with the impact of natural factors on the operation of energy systems (hydraulic and heat power engineering), the methodology and methods of their forecasting, experience of operation of the information-forecasting system and risks to and...

The pressures at every level of training and education in the 21st century are paradoxical. We must reduce costs, increase student numbers and improve quality. The main question still remains: how can we personalize and customize learning and yet make it efficient and effective? Along the way,...