Purpose – This paper seeks to provide new solutions to cargo companies’ service quality efforts by integrating different scientific methodologies. Design/methodology/approach – Strengths and weaknesses of logistics services of a well known cargo company in Turkey are defined by using a...

Purpose – The purpose of this paper is to highlight the advantages that an intermodal logistics platform may provide to companies integrating a supply chain, both to manufacturers/distributors and to logistics providers. Design/methodology/approach – This paper introduces a new logistics...

Purpose – This paper seeks to incorporate theories from commodity studies, functional studies, institutional studies, and transaction cost economics, to integrate product and process approaches and simultaneously examine the effects of product and process on consumer preferences for online and...

Purpose – The purpose of this paper is to describe the challenge of managing logistics at corporate level in construction industry; and to present and evaluate vendor‐managed‐inventory (VMI) as a potential solution for small item logistics. Design/methodology/approach – The study has a...

Purpose – Considering the importance of supply chain integration (SCI) in literature and the increasing outsourcing of logistics, this paper aims to study the role of logistics service providers (LSPs) in supporting SCI and clients' performance. Design/methodology/approach – This research is...

Purpose – This paper aims to analyze and identify commonalities and differences between the supermarket industry and its logistics capabilities in developed economies such as North America, the European Union and Japan, as well as the emerging Asian economy of India....

Purpose – This paper seeks to analyse and propose how e‐business can be coupled with different logistics strategies to achieve customized logistics sustainability (CLS). Design/methodology/approach – In this paper, a conceptual model for CLS has been developed and, using four cases from...

Purpose – This paper aims to further the understanding of planning and carrying out logistics operations in disaster relief. Design/methodology/approach – Topical literature review of academic and practitioner journals. Findings – Creates a framework distinguishing between actors, phases,...