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Search: subject:"Management commitment to service quality"
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Dienstleistungsqualität
3
Service quality
3
Arbeitsverhalten
2
Arbeitszufriedenheit
2
Beziehungsmarketing
2
Employee retention
2
Hotel industry
2
Hotellerie
2
Job satisfaction
2
Leistungsmotivation
2
Management commitment to service quality
2
Mitarbeiterbindung
2
Relationship marketing
2
Tourism employees
2
Tourismusberufe
2
Work behaviour
2
Work motivation
2
Arbeitskräfte
1
Arbeitsleistung
1
Customer orientation
1
Customer satisfaction
1
Dienstleistungsmanagement
1
Dienstleistungssektor
1
Engagement
1
Hotel employees
1
Job outcomes
1
Job performance
1
Job stress
1
Kundenzufriedenheit
1
Motivation
1
Russia
1
Russland
1
Service climate
1
Service industry
1
Service management
1
Service performance
1
Stress
1
Work stress
1
Workforce
1
front-line employees
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English
3
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Abuelsamen, Amjad
1
Arasli, Huseyin
1
Ashill, Nick
1
Babakus, Emin
1
Daskin, Mustafa
1
Deitz, George D.
1
Gibbs, Tanya
1
Karatepe, Osman M.
1
Kasim, Azilah
1
Semaan, Rania W.
1
Yavas, Ugur
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International journal of hospitality management
1
International journal of management practice : IJMP
1
Journal of retailing and consumer services
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ECONIS (ZBW)
3
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Understanding organization-customer links in a service setting in Russia
Ashill, Nick
;
Abuelsamen, Amjad
;
Gibbs, Tanya
;
Semaan, …
- In:
Journal of retailing and consumer services
66
(
2022
),
pp. 1-8
Persistent link: https://www.econbiz.de/10013209699
Saved in:
2
The effects of organizational and personal resources on stress, engagement, and job outcomes
Karatepe, Osman M.
;
Yavas, Ugur
;
Babakus, Emin
;
Deitz, …
- In:
International journal of hospitality management
74
(
2018
),
pp. 147-161
Persistent link: https://www.econbiz.de/10011924635
Saved in:
3
The impact of
management
commitment
to
service
quality
, intrinsic motivation and nepotism on front-line employees' affective work outcomes
Daskin, Mustafa
;
Arasli, Huseyin
;
Kasim, Azilah
- In:
International journal of management practice : IJMP
8
(
2015
)
4
,
pp. 269-295
Persistent link: https://www.econbiz.de/10011477582
Saved in:
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